Frequently asked questions
I a purchased the product as a guest. How do I look at my account tab.
In case you purchased the product as a guest user you can click on the forgot password tab and you will recieve a link on the email that was provided at the time of booking.
I have purchased the license but my product says " You a free user"?
I case your product displays the free account please check if your have inserted the product key that was sent to the email address at the time of purchase. The product key needs to interseted in the product detail tab.
I have purchased the home smart device and still not recived the product.
All the products that are purchased are delivered across all US sates in 4-5 business days. In case you have not recieved the prodcut please check order tab under your account. You can also raise the ticket under the support tab or call us at 1-855-698-3543 (Toll Free).
Do you have support staff available 24*7
Yes our friendly support staff are available 24*7.
I need the refund for the purchase. How do I go about doing so?
We are sorry that you did not find our product usefull. Please call 1-855-698-3543 to raise the refund request or email us at firstname.lastname@example.org
Do you offer encrypting the name serives on the product.
Sorry we do not offer such service right now but are looking to launch ot soon.