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SUPPORT

1-855-698-3543

Frequently asked questions

I a purchased the product as a guest. How do I look at my account tab.


In case you purchased the product as a guest user you can click on the forgot password tab and you will recieve a link on the email that was provided at the time of booking.




I have purchased the license but my product says " You a free user"?


I case your product displays the free account please check if your have inserted the product key that was sent to the email address at the time of purchase. The product key needs to interseted in the product detail tab. In case you stil have problems please feel free to reach to our friendly staff for support at 1-855-698-3543 (Toll Free).




I have purchased the home smart device and still not recived the product.


All the products that are purchased are delivered across all US sates in 4-5 business days. In case you have not recieved the prodcut please check order tab under your account. You can also raise the ticket under the support tab or call us at 1-855-698-3543 (Toll Free).




Do you have support staff available 24*7


Yes our friendly support staff are available 24*7.




I need the refund for the purchase. How do I go about doing so?


We are sorry that you did not find our product usefull. Please call 1-855-698-3543 to raise the refund request or email us at support@techolive.net




Do you offer encrypting the name serives on the product.


Sorry we do not offer such service right now but are looking to launch ot soon.





ABOUT US

The journey started in October 2013 when we thought on integrating all the devices that are connected via internet and control them with a simple app and creating a secure home system.  

 

​Our homes have lot of devices and connecting them with a single platform has always been difficult. We understood this gap and thought of creating a platform that address this need, weather that is with regards to your computer security program or the wireless security system at your home. All with the click of a button. 

 

Tech Olive also provides users with a bundle softwares at the best  price with one stop solutions. Our solutions are unmatched, with our vendors providing quality software products. Our team is involved in extensive reverse engineering to bridge the gap between customers and the way they use the services.  

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